Terms and conditions

Terms of Use

These terms of use are valid from January 1, 2015. The definitions 'British American Tobacco', 'BAT', 'we', 'us', 'our' refer to, where applicable, British American Tobacco, whose registered office is at ...

British American Tobacco, the Group and the British American Tobacco Group refer to British American Tobacco plc and all subsidiaries falling within the Group, such as British American Tobacco.

Terms and Conditions

This website is managed by British American Tobacco. Please read these terms and conditions carefully. If you visit this website, you agree to comply with the terms and conditions. If you do not wish to comply with the terms, please do not hesitate to visit this website.

The terms of use cover four areas. This section deals with terms and conditions. Furthermore, privacy policy, links to external websites and general terms of use are discussed.

If you have questions about this website, you can contact the Corporate and Regulatory Affairs department, by letter to ...


This website is only accessible to persons working in the tobacco trade at the age of 18 years. British American Tobacco reserves the right to refuse or to refuse access to this website if it is suspected that improper access to this website has been obtained or that an attempt has been made.

Privacy Policy

We respect the privacy of every individual visiting our website. In this section we inform you about our privacy policy and the way we collect and use information about you.

1. Personal data

When visiting certain parts of our website, we can ask you for personal information. For example, we may ask your name, address and e-mail address to provide you with information or to answer your question. We do not collect personal information without your permission.
In addition to the information you provide, we can collect standard data about you, using the type of browser you are using, what language you are looking for and what your Internet Protocol (IP) address is.
Also, we may place a cookie on your computer. You are not obligated to accept this and can set your browser to not accept cookies. More information about cookies and what to do to remove cookies can be found at www.allaboutcookies.org. Sometimes we use web beacons, transparent image files that allow us to track your search through the British American Tobacco Group websites.

2. Use of this data

In one case, British American Tobacco may appear to share information with sister companies in the British American Tobacco Group or collaborating parties and representatives of British American Tobacco for the purpose of data management. British American Tobacco may be requested to provide your personal information: (i) at (official) request from the police and government; (Ii) to comply with laws, regulations, subpoenas or court orders; (Iii) prevent fraud and ratify and protect the rights and possessions of British American Tobacco and its subsidiaries; (Iv) to protect the personal freedom of British American Tobacco and third-party employees in the territory of British American Tobacco.
There may be circumstances, for strategic or commercial reasons, in which British American Tobacco decides in certain countries to buy, sell, merge or otherwise reorganize companies. Such transactions may result in the transfer of personal data. During such transactions, British American Tobacco provides the necessary data protection.
British American Tobacco will never disclose your personal information to third parties without your explicit consent, unless this is due to a statutory provision or the terms of our privacy policy.
British American Tobacco is committed to registering your personal information correctly. You have the right at any time to request access to your data and to change data. If you wish to obtain a copy of the information you have provided to us or to remove your personal information from our file, please contact the Corporate and Regulatory Affairs Department or send an email to batconnect@bat.com. We will provide you with information as soon as possible, or edit or delete your data.

3. Safety

British American Tobacco reasonably observes all precautionary measures to prevent loss, misuse or alteration of the information you provided us. All parties to which we have entered into an agreement or representatives of British American Tobacco, who, because of the nature of their work, have access to your personal information, are obliged to treat that information confidentially.
The information collected by British American Tobacco can be transferred to other countries for further processing, use and storage. In most cases data transport takes place between British American Tobacco Group subsidiaries, or partners and suppliers.
Any third party, agent or representative of British American Tobacco who uses personal information for the purposes of their service to us is required to treat this information confidentially and comply with local laws regarding personal data protection or where applicable to the contractual Agreements on the protection of your personal data.

Links to external websites

This website contains references to external websites that are bound by their own terms and conditions. We do not control the content of websites that our Terms and Conditions do not apply to. The references are given solely to serve you. This does not imply that we endorse any party, product or service. British American Tobacco accepts no responsibility for the accuracy of the content, nor the safety of any activity on other websites. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage, loss or cost caused or allegedly caused by the use of or the trust in the content, goods or services available on such sites . The use of such sites is entirely at your own risk.

General Terms of Use

The visit to our website is free of charge, neither is a proxy or warranty required unless explicitly stated otherwise. The information contained in this website is intended to provide general information for (adult) consumers. British American Tobacco has made every effort to ensure that the information on the website was correct at the time of appearing. Unless explicitly stated, British American Tobacco is not responsible for the content or use of web pages or messages sent or received by you. All copyrights, trademarks and other intellectual property rights used in this website are the property of British American Tobacco. The information on this website can not be granted any rights or claims in any way. It is permitted, within the general terms of use, to retrieve and print information from the website for its own non-commercial use. The information on this website or parts thereof may not be transmitted, reproduced, edited or distributed by any other medium nor is it permitted to transfer information or parts of the website to another website, through hyperlinks on the Internet or Otherwise, without the express written permission of British American Tobacco. It is not permitted to use this website for improper purposes, such as sending, copying and posting smudge or obscene texts, or images or abuse or violation of one's privacy. Also, it is not permitted to distribute unsolicited promotional and promotional materials, etc., or to disturb volatile messages that disrupt the functioning of this website or its use for other visitors.

British American Tobacco reserves the right, at any time without further notice, to extend, modify, modify or temporarily or permanently remove information on this website or any part thereof from the website or to access the website Restrict or prohibit. British American Tobacco does not collect information about visitors to our website under the age of 18. When British American Tobacco finds that a person under 18 has made information available, that information will be removed immediately from the file. British American Tobacco accepts no liability for costs, claims, loss or damage (including process costs) resulting from improper use of the website or failure to comply with these terms and conditions.

If you violate the British American Tobacco Terms or Privacy Policy, British American Tobacco may decide to deny you access to this website and refuse to provide you with new access.

The visit to our website is free of charge. British American Tobacco and other companies of the British American Tobacco Group do not accept any liability for the content of this site. The only solution is no longer to visit this website. British American Tobacco reserves the right to change these terms at any time. These terms and conditions as well as the content of the website comply with the standards of law.